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Frequently Asked Questions

Below are our most commonly asked questions. If you can’t find the answer you’re looking for, please contact us and we will be happy to help.

Reusable Nappies | FAQ

Should I soak my reusable nappies?

When you first get your nappies you can soak them for 24 hours, or wash them a few times. This is to kickstart the Reusable Nappies so they can perform the best – which is to soak up real good. It can take up to 6-8 washes before they perform the best.

We do not recommend soaking them after that, instead rinse and Dry Pail. Soaking, especially in warm rooms, and if standing for a day or two creates a delicious environment for germs to grow.

Why does my pocket nappy leak?

When pocket nappies are leaking, it can be a few different reasons. Initially you need to pre soak the nappy and insert booster cold for 24 h so that the fabric kickstarts. Like any new fabric whose purpose it is to soak up wetness, it needs 8-10 washes before it gets really good. Sometimes even more.

The next thing then is that you might need to use 2 insert boosters rather than 1. This will give a bit extra support to soak up so that it doesn’t leak. We wouldn’t recommend using more than 2 as it would get a bit too bulky. 

Third is to look at how you have buttoned the nappy, making sure it sits good over legs and waist. Using the front buttons to make the nappy a bit more snug.

Why do my nappies smell even though I have washed them?

Reusable nappies should not smell, especially not after washing them. Straight after use, we recommend to quickly rinse them off then Dry Pail in an airy basket. When you have enough for a washing machine pop them in for a quick pre-wash at 40-60 degrees. Once done, wash them again for a longer program at 40-60 degrees. Only use a small amount of your preferred detergent. After the wash hang out to dry in the sun.

Compostable Baby Wipes | FAQ

Do your wipes contain the banned substance iodopropynyl butylcarbamate IPBC?

Our wipes do NOT contain this banned substance IPBC and have never contained this substance.

Will the compostable baby wipes compost in a compost toilet?

Yes. As they are in a composting environment they will. As long as it wont flush out in to a drain, it is ok.

Are your Biodegradable wipes compostable?

Yes, our biodegradable wipes are made from viscose/rayon from bamboo and can be composted and will breakdown normally within 6 months. If the wipes go into landfill waste we do not believe the wipe will breakdown in a timely manner. In some landfill studies, corn and newspapers were dug up 50 years later showing no signs of degradation as the product was in an oxygen and light free environment.

Compostable Nappies | FAQ

Will the nappy pant full compost?

Up to 50% of the nappy pant will. We have tested our nappy pants independently by burying them in a soil environment and measuring the weight over prolonged periods of time. The results showed that approximately 50% of the nappy pant by weight degraded within 180 days. Depending on how many nappy pants you would use per day, and the size of your home compost., the length of time for composting will vary.

The remaining 50% off the nappy pant can not be composted and will need to go into the general waste.

What is the best way to compost the nappies?

We find the best way to compost the nappy at home is to put these in the compost bin if you have one or a hole in the ground and once full you can cover up. About 50% of the nappy will degrade over time, depending on the amount of nappy pants used as well as size of your compost. We also rip off the side tabs and front velcro strip as well and put this in the rubbish. We don't recommend you dispose of number twos in the compost due to hygiene reasons.

Do you have a patent on your nappies?

We applied for a patent on our nappies and have put patent pending on all our packaging. Due to cost reasons we have decided as a company not to progress with the patent for New Zealand and other countries. The wording patent pending 580718 will no longer be used on our packaging.

Are you a NZ company or do you just distribute the nappies?

Yes, we are a New Zealand-based company. The product was completely developed in New Zealand and took about 3 years to get to market. It is a world first as far as we are aware and we value any customer feedback regarding our nappies as we are always looking to improve our products. The main ingredient in our products is generally viscose/rayon from bamboo and for this reason our products are made in China where the bamboo grows and is harvested in abundance. No baby wipes are currently made in New Zealand and no manufacturing facilities are available to us to manufacture our nappies in New Zealand as well.

Is urine in used nappies bad for your compost or garden?

Will your nappy breakdown in landfill?

We can not control how local councils deal with general waste and landfill waste and all different councils in New Zealand appear to have different methods for dealing with general waste and green waste. If the product goes into landfill waste we do not believe the nappy will breakdown in a timely manner. In some landfill studies, corn and newspapers were dug up 50 years later showing no signs of degradation as the product was in an oxygen and light free environment.

Why is your sizing is different to other brands?

We currently have 3 sizes of nappies in the Little Genie range compared to other brands, where they often have 6 sizes. Because of this reason our sizing may be slightly different to cater for only 3 sizes. The Crawler nappy is the most different and is smaller than other brands and you may need to use Toddler instead if you find the crawler too small.

How much petrochemicals go into the Little Genie nappies?

We use as little petrochemicals as possible in the construction of our nappy as we like to use sustainable materials where possible. The main different ingredient in our nappy is the viscose/rayon from bamboo, which gives it the cloth-like feel.

Do you use any gels in the nappies?

Yes we use two types of gels in our nappies due to performance reasons. One of the gels is derived from wheat starch and is biodegradable and the other is a SAP which is commonly used in many nappy brands. Occasionally you may see gel on your baby when changing them, and these appear often as a clear gel-like substance. SAP gel is chemically inert and independent scientific research has shown it is "non toxic, not carcinogenic, and non-irritating to the skin."

More information on SAP and studies carried out.


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